Website Terms of Use

PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.

WISE Employment Ltd (ABN 68 093 718 766) trading as WISE Training Services (WTS) RTO 6653, owns and operates this website, www.wt.edu.au.

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy and website disclaimer, govern our relationship with you in relation to your use of this website.

By using this website, you signify your acceptance of these terms and conditions of use. For the purposes of these terms and conditions, “Us”, “Our” and “We” refer to WISE Employment Ltd trading as WISE Training Services (WTS) RTO 6653, and “You” and “Your” refer to you, the client, visitor, website user or person using our website.

Where courses are delivered to school students or individuals under 18 years of age, references to “You” include the student and, where applicable, their parent, guardian or school acting on their behalf.

NDIS STATUS AND ACCESS

WISE Employment Ltd is a registered provider under the National Disability Insurance Scheme (NDIS). WISE Training Services operates as a division of WISE Employment Ltd and provides education and training services that may be accessed by NDIS participants where approved and appropriate.

WISE Employment Ltd does not determine NDIS access, eligibility, funding levels or plan approvals. All decisions relating to National Disability Insurance Scheme plans, funding and supports are made by the National Disability Insurance Agency in accordance with applicable legislation and policy.

Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the website without notice. We will not be liable if for any reason this website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this website.

We are committed to providing accessible and inclusive digital services. Reasonable adjustments may be available to support access to our services on request. If you require information in an alternative format or need assistance accessing this website or our services, please contact us.

AMENDMENT OF TERMS

We reserve the right to change, modify, add or remove portions of these terms at any time. Please check these terms regularly prior to using our website to ensure you are aware of any changes. We will endeavour to highlight any significant or substantive changes to you where possible. If you choose to use our website then we will regard that use as conclusive evidence of your agreement and acceptance that these terms govern your and our rights and obligations to each other.

LIMITATION OF LIABILITY

To the extent permitted by law, we are not liable for loss arising from use of this website, whether from errors or from omissions in our documents or information, any goods or services we may offer or from any other use of the website. This includes your use or reliance on any third-party content, links, comments or advertisements. Your use of, or reliance on, any information or materials on this website is entirely at your own risk, for which we shall not be liable.

It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific, personal requirements. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

COMPETITION AND CONSUMER ACT

For the purposes of Schedule 2 of the Australian Consumer Law, in particular Sections 51 to 53, 64 and 64A of Part 3-2, Division 1, Subdivision A of the Competition and Consumer Act 2010 (Cth), WTS's liability for any breach of a term of this agreement is limited to the supplying of the goods or services to you again; the replacement of the goods; or the payment of the cost of having the goods or services supplied to you again. Nothing in these terms excludes your rights under the Australian Consumer Law.

This website and our courses may be accessed by individuals under 18 years of age for education and training purposes. Where a user is under 18, enrolment and participation may require the consent of a parent, guardian or school, in accordance with applicable law and RTO requirements.

Where a parent, guardian or school enrols a student or provides consent on behalf of a student, they warrant that they have authority to do so.

WEBSITE DISCLAIMER

If you continue to browse and use this website you are agreeing to comply with and be bound by the following disclaimer, together with our terms and conditions of use.

The information contained in this website is for general information purposes only and is provided by us. While we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. You need to make your own enquiries to determine if the information or products are appropriate for your intended use.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Every effort is made to keep the website up and running smoothly. However, we take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

We give no warranty that the documents, goods or services will be free of errors, that defects will be corrected, or that our website or its server is free of viruses or any other harmful components.

It is your sole responsibility and not our responsibility to bear any and all costs of servicing, repairs, or correction. The applicable law in your state or territory may not permit these exclusions, particularly the exclusions of some implied warranties. Some of the above may not apply to you but you must ensure you are aware of any risk you may be taking by using this website or any products or services that may be offered through it. It is your responsibility to do so.

DELIVERY OF GOODS and SERVICES

Digital goods and services are delivered as agreed to in the course outline and course enrolment. Please be aware there are inherent risks associated with downloading any software and digital goods. Should you have any technical problems downloading any of our goods, please contact us so we may try to assist you.

SCHOOL-BASED DELIVERY

Where training is delivered through a school or education partner, the school may provide enrolment information, attendance records and student details to us for training and compliance purposes. Participation in training delivered through a school remains subject to RTO requirements and course rules.

GOVERNMENT-FUNDED SERVICES AND REPORTING OBLIGATIONS

Some services offered or referred to on this website may be funded by the Australian Government under employment or training programs, including Inclusive Employment Australia. Eligibility criteria apply and participation is subject to program guidelines, availability of funding and ongoing compliance requirements. Government funding arrangements may change at any time.

Where services are funded by the Australian Government, we may be required to collect, use and disclose personal information to relevant government departments, agencies or program administrators for the purposes of eligibility assessment, reporting, compliance, auditing and evaluation, in accordance with applicable laws and funding agreements.

REFUNDS AND WITHDRAW FEES

We handle and process refunds in accordance with Australian Consumer Protection legislation. Refunds will be processed promptly and payment made by the same method that you made payment. All refunds are made at our discretion.

Withdraw fee prior to training or enrolment* (deducted from refund): $50

Withdraw fee prior to training and after enrolment* (deducted from refund): $200

Withdraw fee after training started & after enrolment* (deducted from refund): $200

*”Enrolment” is defined as course booked and payment made.

For students under 18, refund requests may be made by a parent, guardian or school that arranged the Enrolment.

LINKS TO OTHER WEBSITES

We may from time to time provide on its website, links to other websites, advertisements and information on those websites for your convenience. This does not necessarily imply sponsorship, endorsement, or approval or arrangement between ast.edu.au and the owners of those websites. We take no responsibility for any of the content found on the linked websites.

This website may contain information or advertisements provided by third parties for which we accept no responsibility whatsoever for any information or advice provided to you directly by third parties. We are making a ‘recommendation’ only and are not providing any advice nor do we take any responsibility for any advice received in this regard.

DISCLAIMER FOR COURSES

We provide both in-classroom and online training courses. The courses are accredited and provide nationally-recognised qualifications.

Any particular results are not guaranteed as results vary from individual to individual. For this reason, performance, progress and success of any particular course is reliant on the participant and individual to meet their own requirements and the requirements of the course. Whilst we will use best efforts to assist with any participant issues, the individual is solely responsible for their own progress and performance.

We are only providing you with facts, information, insights and educational material to assist your performance and mindset and to assist you in furthering your training and education goals. We at no time guarantee you will obtain any employment or internship, increase in income, performance, productivity or any specific position after successful completion of any of the courses.

Specific results from the courses and our services are reliant on external factors which may be out of our control and dependent on your own situation and participation.

We make no representations or warranties of any kind, express or implied, about the accuracy, reliability, or suitability of any course offered on or through the website or the information, products, services, that may be sold through services on this website. We do not warrant the course will meet your requirements for any particular position or purpose. You need to make your own enquiries and analysis to determine if the courses and any of the education or information provided is suitable for your particular situation and needs.

If you require assistance with any information or understanding certifications of any course, please contact us directly prior to commencement in any program or course.

EMPLOYMENT AND PROGRAM OUTCOMES

Participation in any program, service or training does not guarantee employment, job placement, work experience, program acceptance or ongoing participation in any government funded program. Outcomes depend on individual circumstances, eligibility requirements, labour market conditions and external factors outside our control.

NDIS FUNDING AND PLAN OUTCOMES

Participation in any course, training or service offered by WTS does not guarantee approval of NDIS funding, inclusion of supports in a participant plan, or continuation of any existing funding. All funding decisions are made independently by the National Disability Insurance Agency and are subject to legislative and policy requirements.

NDIS SAFEGUARDS AND PARTICIPANT RIGHTS

WISE Employment Ltd is committed to providing NDIS support and related services in a safe, respectful and inclusive manner. We uphold the rights of people with disability to dignity, respect, privacy, choice and control, and freedom from abuse, neglect, exploitation and discrimination.

We are also committed to providing training in a safe and respectful environment for young people. Staff working with minors are subject to applicable child safety and working with children requirements.

We comply with the NDIS Code of Conduct and applicable safeguarding requirements. Any concerns regarding safety, conduct or service delivery should be raised promptly using the complaints process described below.

COURSE SAFETY AND CONDUCT

Students must follow trainer instructions and safety requirements during training. We may remove a participant from training where safety or wellbeing risks arise.

ACADEMIC INTEGRITY

Students must complete all assessments and training activities honestly and in their own words. Academic integrity requires that work submitted for assessment is the student’s own work and that any sources or assistance are properly acknowledged.

Academic misconduct includes, without limitation, plagiarism, collusion, contract cheating, fabrication or falsification of information, impersonation, unauthorised assistance in assessments, and misuse of artificial intelligence or automated tools to generate assessment responses where this is not expressly permitted.

Where the use of artificial intelligence tools is permitted for a course or assessment, they may only be used in the manner authorised by the trainer and must not replace the student’s own learning or understanding. Students remain responsible for the accuracy and originality of all work submitted.

We may investigate suspected academic misconduct. This may include requesting drafts, conducting interviews, requiring resubmission, or using text matching or authorship verification tools. Where academic misconduct is identified, we may take action including requiring reassessment, marking an assessment as not yet competent, suspension from a course, or cancellation of enrolment, in accordance with RTO requirements.

Serious or repeated misconduct may be reported where required under applicable training or funding regulations.

GENERAL INFORMATION DISCLAIMER

The information in our e-books, course material, videos, PDFs and all other digital and physical materials (together ‘Materials’) is for general information and educational purposes only. 

Nothing contained in these Materials is intended to be construed as advice. We are only providing you with facts, information, insights and educational material to assist your business or individual and personal interests. You need to decide what may work best and is suitable for your own personal or business needs. We do not have your personal information, your individual, business or product facts or situation in mind when we provide this information and any content.

Content presented in these Materials is obtained from sources believed to be reliable and is given in good faith but its accuracy and completeness is not warranted, nor does the author accept responsibility arising in any other way for the data or information, including but not limited to negligence, errors or omissions.

COPYRIGHT AND CONFIDENTIALITY IN TRAINING COURSE MATERIAL

The course material, such as instruction manuals and training exercises, including online training and self-paced course material, is protected by copyright and cannot be copied by you or any other person, without our express written permission.

In particular, you may not share, copy or redistribute this Material in any medium or format at any time. Our Materials are for your individual personal use only and may not be used for commercial purposes. You are not permitted to make any derivative material, including but not limited to copying, reproducing, transforming, sharing or building upon the material in whole or any part thereof.

All training course material provided to you, or presented to you during the training course, is our confidential proprietary information for the sole use of you as the person participating in the course.

YOUR PRIVACY

We are committed to protecting your privacy. We use the information we collect about you to maximise the services that we provide to you. We respect the privacy and confidentiality of the information provided by you and adhere to the Australian Privacy Principles. Please read our separate Privacy Policy carefully.

You may change your details at any time by advising us in writing via email. All information we receive from our customers is protected by our secure servers. Our secure server software encrypts all customer information before it is sent to us. Furthermore, all customer data collected is secured against unauthorised use or access. Credit card information is not stored by us on our servers.

THIRD PARTIES

We do not and will not sell or deal in personal or customer information. We may however use in a general sense without any reference to your name, your information to create marketing statistics, identify user demands and assist in meeting customer needs generally. In addition, we may use the information that you provide to improve our website and services but not for any other use.

DISCLOSURE OF INFORMATION

We may be required, in certain circumstances, to disclose information in good faith and where wt.edu.au is required to do so in the following circumstances: by law or by any court; to enforce the terms of any of our customer agreements; or to protect the rights, property or safety of our customers or third parties.

NDIS COMPLAINTS

If you are a NDIS participant and your complaint relates to NDIS supports or services provided by WISE Employment Ltd or WTS, you may raise your complaint with us directly. You also have the right to lodge a complaint with the NDIS Quality and Safeguards Commission at any time.

EXCLUSION OF COMPETITORS

We may restrict access where use is for commercial exploitation of our materials.      If you breach this term then we will hold you fully responsible for any loss that we may sustain and further hold you accountable for all profits that you might make from such unpermitted and improper use. We reserve the right to exclude and deny any person access to our website, services or information in our sole discretion.

COPYRIGHT, TRADEMARK AND RESTRICTIONS OF USE

This website and its contents are the copyright of WISE Training Services RTO 6653 – © 2023 onwards. All rights reserved.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, trademarks and graphics. You are not permitted to reproduce the documents, information or materials on the website for the purposes of sale or the use by any third party. In particular you are not permitted to republish, upload, transmit electronically or otherwise or distribute any of the materials, documents or products that may be available for download from time to time on this website.

We expressly reserve all copyright and trademark in all documents, information and materials on our website and we reserve the right to take action against you if you breach any of these terms.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following: you may print or download to a local hard disk extracts for your personal and non-commercial use only; and you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

WHOLE AGREEMENT

These terms and conditions represent the whole agreement between you and us concerning your use and access to our website and your use and access to the documents and information on it. No other term is to be included in this agreement except where it is required to be included by any legislation of the Commonwealth or any State or Territory. All implied terms except those implied by statute and which cannot be expressly excluded are hereby expressly excluded.

EXCLUSION OF UNENFORCEABLE TERMS

Where any clause or term above would by any applicable statute be illegal, void, or unenforceable in any State or Territory then such a clause shall not apply in that State or Territory and shall be deemed never to have been included in these terms and conditions in that State or Territory. Such a clause if legal and enforceable in any other State or Territory shall continue to be fully enforceable and part of this agreement in those other States and Territories. The deemed exclusion of any term pursuant to this paragraph shall not affect or modify the full enforceability and construction of the other clauses of these terms and conditions.

JURISDICTION

This agreement and this website are subject to the laws of Victoria and Australia. If there is a dispute between you and us that results in litigation then you must submit to the jurisdiction of the courts of Victoria.